Domestic Shipping
We gladly offer free UPS Ground shipping for all domestic orders. Please allow 3-5 business days for your order to be processed. Once shipped, orders should deliver within 3-7 business days. For prescription and custom lens orders, please add an extra 10 business days.
Do you ship to P.O. Boxes?
Yes, we do ship to P.O. Boxes with UPS SurePost.
If I am visiting the United States for a short period of time, will I get my package in time?
Please email shop@illesteva.com with your order number and the last possible date you will be present until the end of day (9 pm), so we can ensure that your package will arrive on time.
If you’re staying at a hotel, we recommend letting the concierge know that you’re expecting a package so that you can get your order before you leave :)
If you're interested in expedited shipping, please email shop@illesteva.com with the glasses you'd like to purchase and your desired delivery date.
International
illesteva offers international shipping with DHL Express, with eligible countries available for prepaid duties and taxes at checkout. See below a list of eligible countries.
Canada – $25
International – $35
Countries eligible for prepaid duties and taxes at checkout:
All EU countries, Albania, Angola, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Canada, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Eswatini, French Guiana, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guyana, Honduras, Hong Kong, Iceland, India, Indonesia, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Liechtenstein, Macau, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Monaco, Montserrat, Morocco, Namibia, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Qatar, RĂ©union, Rwanda, Saudi Arabia, Senegal, Serbia, Singapore, South Africa, South Korea, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Switzerland, Taiwan, Tanzania, Thailand, Togo, Turkey, Turks & Caicos Islands, Uganda, United Arab Emirates, United Kingdom, Uruguay, Vietnam
Countries unavailable for shipping:
Afghanistan, Ă…land Islands, Ascension Island, Belarus, Bhutan, British Indian Ocean Territory, Central African Republic, China, Christmas Island, Cocos (Keeling) Islands, Congo - Brazzaville, Congo - Kinshasa, CĂ´te d'Ivoire, Eritrea, French Southern Territories, Iraq, Isle of Man, Kosovo, Lebanon, Liberia, Libya, Mali, Myanmar (Burma), Niger, Norfolk Island, Palestinian Territories, Pitcairn Islands, Russia, Saint Martin, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Helena, St. Pierre & Miquelon, Sudan, Svalbard & Jan Mayen, Tajikistan, Tokelau, Tristan da Cunha, Turkmenistan, U.S. Outlying Islands, Ukraine, Vatican City, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zimbabwe
See Frequently Asked Shipping Questions on our FAQ page