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Thank you so much for your purchase! We hope you enjoy and visit us again soon.
If you are not satisfied with your purchase, you have 10 business days from the date of delivery to email email@example.com and obtain a return authorization number (RA #). Orders returned without a valid RA # may face a delay in processing and a refund may not be approved.
**Please note that all sale items are FINAL SALE
If your return is approved, please use the pre-paid UPS return label included with your purchase to send the package back. Shipping costs for domestic returns are covered by illesteva. Unfortunately, we do not currently offer free returns for our international customers.
All merchandise must be returned unworn and in like-new condition with the original hangtag attached in order to receive a full refund. In the event that product is offered at a discount online, all sales are final. Monogrammed items are final sale. Illesteva reserves the right to refuse any returns that do not meet our quality control requirements.
Refunds are only issued after merchandise has passed our quality control check. Refunds are automatically processed in the original form of payment. Please allow 5-10 business days for your refund to show on your bank statement.
Please note that store purchases cannot be returned by emailing firstname.lastname@example.org. All product purchased at a brick-and-mortar location must be returned at one of our 5 physical stores. Merchandise purchased from a third party retailer cannot be returned through our online store at any of our brick and mortar locations.
For domestic orders, simply print the prepaid shipping label and attach to the outside of your secure package.
For international orders outside of the US, please ship to the address provided by the customer service team with your authorization number and original packing slip.Please use a shipping courier that provides both insurance and tracking to ensure that we receive your package. We unfortunately are unable to cover packages lost in transit.
Spheres: +6 to -8 OD (Oculus Dexter): Right Eye OS (Oculus Sinister): Left Eye Cylinder Value: +6 to -6
Lenses: -- Single Vision -- Anti-glare Coating -- Anti-scratch -- 100% UV Protection
Pease be sure to provide us with both your prescription and PD (Pupil Distance) at Checkout. See the opitcal collection here.